COMPANY POLICIES
REFUNDS: Upon successfully placing an order, you will have 24 hours to request a refund through email. After 24 hours of purchasing a course, no refunds, cancellations, or exchanges will be granted.
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CERTIFICATE DELIVERY: Upon successfully passing all three exams, certificates are validated and submitted to our Certification Department for processing. Certificates are mailed within 2-3 weeks. We do not use tracking or confirm delivery using this method. All international locations must pay the minimum shipping fee of $65 per certificate. You can forego this fee if you would like, as you will have a digital copy of your certificate. We are not responsible for postal delays or non-delivery of your certificate once it leaves the United States Postal Service.
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DISCOUNTS: We offer 10% off any course for veterans and spouses. Simply provide proof and we will send you a one-time discount code to be applied to your purchase.